Responsible Gaming —
Safe and Healthy Entertainment, Guaranteed
1xdet believes gaming should be enjoyable, not stressful. Our protection tools and guidelines keep you in control at all times.
Why is Responsible Gaming Important?
Online betting and casino gaming is an entertaining pastime — but it stays enjoyable only when played within limits. At 1xdet, we believe responsible gaming is not just a policy; it is our commitment to every player. Your protection, peace of mind and financial security are our highest priority.
Every day, thousands of players across Bangladesh enjoy cricket betting, live casino and slot games on our platform. To ensure a healthy and enjoyable experience for each of them, we have put in place a range of protection tools and support systems. On this page you will find out how to set deposit limits, take a break, recognise warning signs and get help when needed.
Our Protection Tools
1xdet provides the following features to help you stay in control and play responsibly.
Setting Deposit Limits
You can set your own daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately, but increasing one requires a 7-day waiting period — this protects you from impulsive decisions. Minimum deposit ৳200.
Time-Out
If you feel you need a break from gaming, you can temporarily close your account for 24 hours up to 30 days. During this period you will not be able to log in or make deposits. Your account is reactivated automatically when the period ends.
Self-Exclusion
If you are experiencing longer-term difficulties, you can request that your account be closed for 6 months, 1 year, or permanently. Opening a new account during a self-exclusion period is prohibited. Contact our support chat to activate this.
Betting History and Tracking
A complete history of all your bets, deposits and withdrawals is stored in your account. Review your activity regularly — it helps you spot any tendency toward excessive play.
Protection of Minors
1xdet is for players aged 21 and above only. Age verification is mandatory at registration. If you share your home with minors, use a password lock on your devices and make it a habit to log out after every session.
24/7 Support
Our 24/7 Bengali-language live chat team is always ready to help with any responsible gaming matter. Discuss your concerns in complete confidence — we are here to help.
Age 21+ Verification and Protection
Online gaming in Bangladesh is for adults only. You must confirm your age when registering at 1xdet. We verify identity documents when requested — this is for your protection and everyone else's.
If you have children or teenagers in your household, take the following steps:
- Use child-protection software on computers and mobile devices.
- Log out of your account after every session.
- Never share your login details or password with anyone.
- Use a device lock or PIN so others cannot gain access.
- Keep your payment cards and mobile banking apps (bKash, Nagad) secure.
Important Warning
Creating or using an account on behalf of a minor is strictly prohibited. If we have reason to suspect this, we are obliged to suspend account verification and take the necessary action.
Age Verification Process
You must confirm your date of birth at registration. If required, you may need to submit a photo of your National ID (NID) or birth certificate. Withdrawals will not be processed until verification is complete.
Warning Signs of Problem Gambling
If you or someone close to you is experiencing the signs below, it may indicate a problem. Have the courage to seek help.
- Spending more time or money on gaming than your budget allows.
- A tendency to place more bets to recover losses (chasing losses).
- Borrowing money, dipping into savings or using family funds to gamble.
- Hiding your gambling from family or friends.
- Feeling restless, angry or mentally uncomfortable when unable to play.
- Continuing to play while neglecting work, studies or family responsibilities.
- Repeatedly failing in attempts to stop or control your gambling.
Check Yourself
Think through the questions below honestly. Your answers will help you understand where things stand.
Budget Control
Are you able to stay within a set amount each month when playing?
Time Management
Are you spending more time playing than you originally planned?
Emotions and Mindset
Do you lose your temper when you lose, or feel the urge to place more bets to recover?
Impact on Family
Is gaming affecting your family relationships or financial stability?
How to Activate Self-Exclusion
As part of responsible gaming, 1xdet has a straightforward self-exclusion process. Follow the steps below:
Contact Live Chat
Mention the topic of "responsible gaming" in our 24/7 Bengali live chat support. Our team will assist you in complete confidence.
Choose Your Exclusion Period
For a Time-Out, choose between 24 hours and 30 days. For long-term self-exclusion, choose 6 months, 1 year or permanent.
Confirm Your Identity
For security purposes, we will verify your identity. This ensures that only the account holder is making this change.
Receive Confirmation That the Exclusion Is Active
Once your request is confirmed, you will receive a confirmation by email. During the self-exclusion period, logging in or making deposits will not be possible.
Important: No promotional emails or bonus offers will be sent during a self-exclusion period. It is not possible to cancel a self-exclusion before the set period ends.
Deposit Limits and Financial Protection
Financial control is the cornerstone of responsible gaming. At 1xdet you can set your own deposit limits. This protects you from spending beyond your means in a moment of impulse.
| Limit Type | When It Takes Effect | Rules for Changes |
|---|---|---|
| Daily Limit | Immediate | Reducing is immediate; increasing takes 7 days |
| Weekly Limit | Immediate | Reducing is immediate; increasing takes 7 days |
| Monthly Limit | Immediate | Reducing is immediate; increasing takes 7 days |
| Minimum Deposit | — | ৳200 (all methods) |
| Minimum Withdrawal | — | ৳500 |
Standard withdrawal time is 30 minutes to 3 hours. Payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
Healthy Habits
- Only bet from your entertainment budget.
- Never use money meant for living expenses or savings to place bets.
- Stay calm whether you win or lose.
- Take regular breaks and spend time on other activities.
- Never try to chase your losses.
Reach Out If You Need Help
You are not alone. If you feel you are losing control of your gambling, seek help now. The 1xdet support team and outside specialists are here for you.
Live Chat Support
Talk to our responsible gaming team via 24/7 Bengali-language live chat. Completely confidential and non-judgmental.
Email Support
Write to us about any responsible gaming matter: [email protected] — we will respond with the highest priority.
Professional Support
Gambling addiction is a mental health condition. Do not hesitate to seek help from a mental health specialist or counsellor in Bangladesh.
Enjoy Safely — Welcome to 1xdet
Play responsibly and enjoy within your limits. For any questions, check our FAQ or contact us directly.