1xdet Privacy Policy
Below is our full explanation of how your personal information is collected, processed, and kept secure.
1 Introduction and Scope of Application
1xdet is a trusted online betting and casino platform for players in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy will inform you about what types of information we collect, how that information is used, and how we keep it secure.
This policy applies to 1xdet's website (1xdet.cam), mobile platform, and all related services. By using our services, you are considered to have agreed to the terms described in this privacy policy.
This policy may be updated from time to time. For any significant changes, we will notify you at your registered email address and publish a new effective date on this page.
2 What Information We Collect
1xdet collects various types of information to operate its services properly. The categories of that information are detailed below.
Personally Identifiable Information
During account registration and identity verification, we collect the following information:
- Full name (as per legal name)
- Date of birth (for age verification)
- National ID card or passport number
- Current address
- Email address
- Mobile number
Financial and Payment-Related Information
To complete deposit and withdrawal processes, we collect:
- bKash / Nagad / Rocket / Upay account number
- Bank account and routing details
- Transaction history and amounts
- Currency identity (BDT / Taka)
Technical and Device Information
Collected automatically while using our platform:
- IP address and geographic location
- Browser type and version
- Operating system
- Device identifier (Device ID)
- Login time, session duration, and activity logs
Gaming Activity Information
To ensure responsible gaming and improve service quality:
- Play history and betting activity
- Bonus and promotion usage records
- Win/loss information and net amounts
- Self-exclusion or limit-setting information
3 How the Collected Information Is Used
Information collected by 1xdet is used only for lawful and specific purposes. Those purposes are detailed below:
Service Delivery and Account Management
Information is used to create and manage your account, complete deposit and withdrawal processes, personalise your gaming experience, and provide customer support.
Identity and Age Verification
A KYC (Know Your Customer) process is followed to prevent account registration by anyone under 21 years of age and to confirm the identity of each user.
Security and Fraud Prevention
Information is analysed to detect suspicious activity, prevent money laundering (AML), and stop account fraud and unauthorised access.
Responsible Gaming
Gaming activity data is reviewed to identify problem gambling behaviour and provide timely support.
Communication and Notifications
Collected contact information is used to inform you about transaction confirmations, account updates, promotional offers, and important policy changes.
Platform Development
Anonymised statistics are analysed to improve service quality, design new features, and make the user experience easier and more comfortable.
4 Cookies and Tracking Technologies
1xdet uses cookies and similar tracking technologies to improve your experience on the website. Cookies are small data files stored in your browser that help us recognise you and remember your preferences.
Essential for the core functionality of the site. These are used to maintain login sessions and ensure security.
Used to understand user behaviour and monitor site performance. The information collected is anonymised.
Used to save your language, region, and interface preferences, improving your experience on future visits.
You can disable cookies at any time by changing your browser settings. Please note that disabling certain cookies may cause some features of the site to not work properly.
5 Sharing Information with Third Parties
1xdet does not sell, lease, or transfer your personal information to third parties for commercial purposes. However, limited information may be shared in the specific circumstances below:
- Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant payment service providers.
- Identity Verification Services: Necessary information is shared with authorised identity verification agencies to ensure KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance.
- Legal Obligations: Information may be provided in response to a lawful order or directive from a court, government authority, or regulatory body.
- Technology Service Providers: Limited information may be shared with contracted technology partners for site security, hosting, and technical maintenance — all under strict confidentiality agreements.
- Business Merger or Acquisition: In the event of a business merger or acquisition, relevant information may be transferred after notifying users in advance.
Before sharing information with any third party, we ensure that party meets privacy protection standards equivalent to our own.
6 Data Security Measures
1xdet uses industry-standard technologies and practices to protect your information. Our security framework is described below:
All data transfers are protected by 256-bit SSL encryption.
Advanced firewalls and intrusion detection systems remain active at all times.
Two-factor authentication (2FA) is available for account access.
Regular security audits and vulnerability assessments are conducted.
While we take the highest security measures, no transmission of information over the internet is completely risk-free. If a data breach occurs, we will notify the affected users and relevant authorities as quickly as possible.
7 Data Retention Period
1xdet retains your information only for as long as necessary. The data retention policy is described below:
- Active Account Data: All information is retained for as long as the account remains active.
- Closed Account Data: After an account is closed, relevant financial and identity information is retained for a minimum of 5 years as required by legal obligations.
- Transaction Records: Financial transaction records are retained for the period specified under AML regulations.
- Marketing Preferences: After you unsubscribe, your marketing information is deleted within a reasonable period of time.
- Anonymised Statistical Data: Analytical data that is not personally identifiable may be retained indefinitely for platform development purposes.
8 Your Rights and Choices
As a 1xdet user, you have certain rights over your own information. These rights are described below:
Right of Access
You may request a copy of the information we hold about you.
Right of Rectification
If your information is incorrect or incomplete, you may request an update or correction.
Right to Erasure
In certain circumstances you may request that your information be deleted, though legal obligations may limit this right.
Right to Object to Processing
You may object to or withdraw consent for the processing of your information for marketing purposes at any time.
Right to Data Portability
You may request your provided information in a structured, commonly usable format.
Right to Restrict Processing
In certain cases you may request that processing be temporarily suspended while your information is being verified.
To exercise any of the rights listed above, contact our support team via 24/7 live chat or send an email to [email protected].
9 Protection of Minors
1xdet provides services only to individuals aged 21 or older. We do not knowingly collect any information from minors.
- Age verification is mandatory at the time of registration.
- If we become aware that someone under 21 has provided us with their information, that information will be deleted immediately.
- In cases of suspicion, additional identity documents may be requested.
- If a parent or guardian believes their child is attempting to use our platform, please contact us immediately.
10 International Data Transfers
1xdet's servers may be located in multiple countries. If your information is transferred to another country, we ensure that appropriate data protection measures are maintained there as well. For international data transfers, we comply with applicable legal frameworks and ensure that data protection agreements are signed with third parties.
Regardless of the country in which your information is stored or processed, the protection standards described in this privacy policy will always apply.
11 Policy Changes and Updates
We may update this privacy policy from time to time. Before any significant change takes effect, we will:
- Publish a new effective date on this page.
- Notify registered users by email.
- Publish a summary of the changes in the site's notification section.
- For significant changes, a request for new consent may be made.
Continuing to use our services will be considered your agreement to the updated policy. We therefore recommend reviewing this page regularly.
12 Contact Us
If you have any questions, concerns, or requests regarding your information related to this privacy policy, please contact us:
24/7 live chat support in Bengali is available — click the live chat icon on the site.
[email protected]
Emails are typically responded to within 24 hours.
For more information, please also read our other policy documents: